Terms of Service

Effective date: September 26, 2026

These Terms of Service govern your use of samanthacadecollection.com and purchases made from Samantha Cade Collection.

By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms of Service and the policies referenced within them. If you do not agree, please do not use the website or purchase our products.

Our Store

Samantha Cade Collection offers handmade, personalized, printed, and partner-fulfilled products, including home, gift, apparel, candle, bath, and accessory products.

Our online store is hosted by Shopify, which provides the ecommerce platform used to display products, process orders, and support checkout.

Eligibility

You must be able to enter into a legally binding agreement in your jurisdiction to make a purchase.

If you allow a minor to use this website or make a purchase, you accept responsibility for that activity.

Product Information

We make reasonable efforts to display product descriptions, dimensions, materials, colors, photographs, pricing, and availability accurately.

Actual colors may vary because of screen settings, lighting, photography, printing, and natural material differences.

Handmade and personalized products may contain reasonable variations in wood grain, engraving depth, finish, color, placement, texture, size, or appearance. These natural or handmade variations are not defects.

We may correct errors, update product information, change prices, or discontinue products at any time without notice.

Personalized and Custom Products

Customers are responsible for reviewing all personalization information before placing an order, including names, dates, spelling, punctuation, capitalization, colors, fonts, designs, and other selections.

We produce personalized products using the information submitted with the order. Samantha Cade Collection is not responsible for errors contained in customer-submitted information.

We reserve the right to decline personalization that is unlawful, infringing, threatening, hateful, obscene, or otherwise inappropriate.

Orders

Placing an order does not guarantee acceptance. We reserve the right to reject or cancel an order because of:

• Product unavailability

• Pricing or listing errors

• Suspected fraud or unauthorized activity

• Payment problems

• Shipping restrictions

• Personalization concerns

• Quantity limitations

• Violations of these Terms

If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.

Prices and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and available discounts are calculated during checkout. You agree to provide current, complete, and accurate billing and payment information.

Discounts and promotional offers are subject to their stated conditions and may be changed or withdrawn at any time. Unless expressly permitted, discounts cannot be combined.

Shipping

Orders are shipped according to our Shipping Policy. Processing and delivery estimates are not guaranteed.

Carrier delays, weather, incorrect addresses, service disruptions, and other circumstances outside our reasonable control may affect delivery.

Some items are produced or fulfilled separately and may arrive in multiple packages.

Returns, Refunds, and Cancellations

Returns, refunds, exchanges, cancellations, and nonreturnable items are governed by our Refund Policy.

Personalized, custom, personal-care, opened, used, final-sale, and certain made-to-order products may not be eligible for return.

Accounts

If you create a customer account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

Notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate an account that is used fraudulently, unlawfully, or in violation of these Terms.

Customer Content

If you submit a review, photograph, comment, message, testimonial, or other content to us, you confirm that:

• You own the content or have permission to provide it

• The content is accurate to the best of your knowledge

• The content does not violate another person’s rights

• The content is not unlawful, fraudulent, defamatory, threatening, or malicious

You grant Samantha Cade Collection a nonexclusive, worldwide, royalty-free license to use, reproduce, display, edit, and share submitted content in connection with operating and marketing our business.

We are not obligated to publish or retain submitted content.

Intellectual Property

The website and its content, including designs, artwork, photographs, product images, written copy, logos, graphics, and branding, are owned by Samantha Cade Collection or used with permission.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission, except as allowed by applicable law.

Purchasing a physical or digital product does not transfer ownership of the underlying design, artwork, trademark, copyright, or other intellectual property unless explicitly stated in writing.

Prohibited Uses

You may not use the website or services to:

• Violate any law or regulation

• Infringe intellectual-property or privacy rights

• Submit false or misleading information

• Transmit malware or harmful code

• Attempt unauthorized access to the website or another account

• Interfere with website security or operation

• Scrape, copy, or commercially exploit website content

• Harass, threaten, defraud, or harm another person

• Make purchases for unauthorized resale where prohibited

Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, shipping carriers, social-media platforms, applications, and fulfillment providers.

We do not control third-party websites or services and are not responsible for their content, availability, security, or privacy practices. Your use of a third-party service may be governed by that provider’s terms and policies.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available, or that every product will meet subjective preferences regarding scent, color, fit, appearance, or other characteristics.

Nothing in these Terms limits any warranty or consumer right that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by law, Samantha Cade Collection will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the website, delayed delivery, inability to use a product, or purchase of a product.

Where liability cannot be excluded, our total liability relating to a product or order will not exceed the amount paid for the product or order giving rise to the claim, except where a different remedy is required by law.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Samantha Cade Collection harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or content you submit that infringes another person’s rights.

Privacy

Our collection and use of personal information are described in our Privacy Policy.

Governing Law

These Terms are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law principles.

Nothing in this section deprives a consumer of rights that cannot be waived under applicable law.

Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect.

No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

Changes to These Terms

We may update these Terms periodically. Changes take effect when posted on this website unless otherwise stated.

Continued use of the website after an update constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be sent to:

Samantha Cade Collection
Email: samanthacadecollection@gmail.com
Website: https://samanthacadecollection.com